Better Hearing Australia (Vic) provides free individual information, advice and support on hearing loss management, tinnitus management and other ear and hearing related problems.

The individual assistance is available by telephone, email, correspondence or in person by appointment at our Prahran, Geelong or Ballarat offices or other locations including home visits.  Contact us for details.

Frequent requests for information and advice include:

 → Obtaining a hearing test

 → Explanation of the hearing process and hearing test results (audiogram)

 → Information about hearing aids and obtaining hearing aids

 → Accessing government funded hearing services.

→ Consumer protection information regarding the purchase of hearing aids.

→ Communication strategies.

→ Advice and demonstration of assistive technology (for use with or without hearing aids) regarding:

• telephones

• personal listening

• television and music reception

• safety and alerting devices 

→ Managing hearing loss in the workplace. 

→ Hearing protection devices.

→ Sudden changes in hearing.

→ Travelling with a hearing loss.

→ Understanding and managing Tinnitus.