At Better Hearing Australia (Vic) qualified health and education professionals provide free independent, current information and advice on all aspects of hearing loss management including the hearing process, government assistance, technology and tinnitus.

We offer a range of programs to suit different people and situations as well as advocacy support.  Our services cover all metropolitan and country areas in Victoria and are free of charge.

For a copy of our Services Brochure: Hearing Loss Management

We offer free of charge:

 → Advice on hearing loss management
 → Hearing tests

 → Referral assistance for additional services as needed

 → Advice on hearing aids

 → Advice and trialling of assistive technology

 → A Community Assistance Scheme / Hearing Aid Bank (reconditioned hearing aids for low income earners)

 → Hearing loss management workshops and training

 → Information sessions and talks

For any advice or information about any of our services contact a Hearing Advisor on:

1300 242 842 or (03) 9510 1577 - Monday to Friday 9.00 am-5.00pm.

We can discuss issues and concerns on the phone, email information, engage in correspondence or make an appointment at our premises in Prahran, Ballarat or Geelong or other locations as part of our outreach services.

Our services are provided by professionally qualified staff and are free and independent of any commercial association.  This is available as part of the Victorian Government Department of Human Services funding agreement with Better Hearing Australia (Vic), a not for profit charitable organisation and with the support of our own membership resources.

All our information and advice is based on a 4 Pathways model of incorporating:

 → The use of hearing
 → The use of vision
 → The use of technology
 → The role of other people