Dr Caitlin Barr
Chief Executive Officer
Dr Caitlin Barr is passionate about facilitating participation and connectedness, particularly in ageing and disability sectors, and does this through bringing together innovation in health services research, education and community engagement. Caitlin is a senior lecturer in Audiology within the School of Health Sciences at the University of Melbourne. Dr Barr’s research focuses on how hearing disability plays a pivotal role in older adults’ wellbeing with a specific focus on the role of health professionals in providing health care that is in keeping with principals of person-centred care. Caitlin is an experienced lecturer, Board director and advocate for change in hearing care.
Dr Jessica Vitkovic
Jessica, our Better Hearing Experience Lead, will be focussing on creating and delivering a truly person-centred, whole-system experience with people impacted by hearing conditions. She has extensive experience across the field of audiology, in particular across education, advocacy and service delivery. A natural leader, Jessica is as entrepreneurial as they get, and comes to us brimming with innovative ideas to create person-centred experiences. As Jessica told us, “I’m so excited about the possibilities in terms of what we can offer, and do, to truly eliminate the social and emotional impacts caused by hearing conditions. Person-centred care will transform the system, and I’m genuinely thrilled to be part of it.”
Service Impact Lead
Jacqui, our Service Impact Lead, will work to transform existing service provision and will develop new offerings to generate impact and resources, ensuring that those most vulnerable have their needs met. With extensive background across private, hospital and not-for-profit organisations in audiology, accrued across Australia and internationally, Jacqui brings a strong sense of ethical practice and impact. Upon Jacqui’s arrival, she told us, “I want to be part of the change in the future of hearing services and experiences. I’m now at the forefront of person-centred care, which I see as a truly valued component of working with people who are experiencing hearing conditions.”
Strong Business Lead
Prue, our Strong Business Lead, will enable our mission through fantastic front-of-house engagement and back-end infrastructure and delivery. Prue has over ten years of experience working in the medico-legal field, dealing with Workers Compensation, Legal, CTP and Life insurance industries. Her focus will be on ensuring our front-of-house and operations systems are exemplars of person-centred care, so that we can focus on compassion and empathy for the people walking through our door. A natural people person, Pure told us, “from the minute anyone walks through our doors, or interacts with us at any level, they’re going to experience what it is like to be at the centre of their care – plus service with a smile, and receive an answer for every question asked.”
Camille, our Engagement Lead, will drive BHA Vic’s engagement and resource development, creating community awareness and impact. A background in the behaviour change space and experience communicating sensitive issues will see her drive the essential message: Hearing conditions are a community issue requiring compassion, empathy and action. “Creating equity and access gets me out of bed in the morning. Everyone knows someone who has or is experiencing hearing conditions. If I can support BHA Vic to ensure that people – even if it’s one person – are connected to their community and engaged, fully, then my job is done!”
Hearing Consultancy Team
Senior Audiologist and Community Educator
Natalie is a highly-experienced Audiologist with over 13 years of practice in both Victoria and the UK. She is a strong advocate for patient-centered care, and draws upon a wealth of knowledge in the areas of hearing loss and tinnitus management. Natalie has joined the Better Hearing Australia VIC team as our Community Education Audiologist. Natalie is passionate about helping people better understand the impact of hearing loss, and is excited to share her energy and passion through presentations to organisations across Victoria.
Jack Leigh has been an Audiologist in Melbourne for 10 years and has run his own private clinic since 2013, specialising in home visits and aged care. He trained, qualified and practised in the UK, before migrating to Australia in 2008 and taking employment with one of the largest audiology providers in the country. Jack has experience in both the public and private sectors, having worked for the NHS and a selection of private companies. Jack’s main interest is in adult rehabilitation and the satisfaction he receives when he is able to assist a patient in making the change from a private, quiet and lonely life to one filled with vibrancy, social interaction and excitement. Jack also specialises in wax management and ensuring that people still living at home are able to maintain their independence through increased communication. He often assists with minor home modifications such as setting up doorbells, alarms, telephone and television systems for use with hearing aids or other notification systems.
Mary-Ann Law is an Audiologist in Melbourne and completed her Master of Clinical Audiology degree in 1999 at The University of Melbourne. Since then Mary-Ann has worked in a variety of roles including both the public and private hearing aid sectors, as a Research Audiologist for Cochlear Ltd, and as a member of the Cochlear Implant team at the Eye and Ear Hospital. Mary-Ann has had her own Audiology clinics in Blackburn and Fairfield since 2014. Mary-Ann has been exposed to hearing loss and hearing aids since a young age as her younger brother was born with a significant hearing loss and first fitted with hearing aids as a child.