About Us
Better Hearing Australia (Vic) is an independent non-for-profit charity organisation providing FREE independent professional services funded by the Department of Human Services, on all aspects of hearing loss management.
Our Mission
Our mission is to educate and empower individuals in the community to manage hearing loss.
Our Vision
Our vision is to be recognised in Victoria as the key service provider in the management of hearing loss.
Our Values
- We provide high quality services
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We are focused on continuous improvement
- We are compassionate, respectful and value integrity
- We are responsive to the needs of the community
Our History
Better Hearing Australia (Vic) started out as the Victorian Lip Readers Club, founded in 1932 as a self-help support group. In 1946 the organisation became the Victorian Branch of the Australian Association for Better Hearing with the emphasis on lip reading tuition continuing.
Under the new name of Better Hearing Australia (Vic) we became a strong self-help organisation focusing largely on self-help forums and classes led by committed, trained volunteers.
Today, as a result of changing lifestyles and developments in hearing technologies we have expanded the self-help model to provide professional services delivered by qualified staff to communities across Victoria.
State government funding has made this development possible and Better Hearing Australia (Vic) is obliged to operate in accordance with Department of Human Services requirements.
For further information, refer to Services.